PRIVACY POLICY

What Personal Information We Collect
As set forth in more detail below, Mad Dog collects personal information that you provide when using the Mad Dog website. This information includes but is not limited to, your first and last name, email address and a password when you create your Mad Dog online account. You may browse this website without creating an account, but you will need to create an account when you make your first purchase.

Purchase Information
When you make a purchase from Mad Dog, we collect personal and payment information, such as credit card details and the name, address and telephone number of the intended recipient. This information is collected in order to bill you for your purchase, ship your order and notify you by email of any issues regarding your order. 
When you create an account at maddog.com, your billing address will be saved in "Your Account." You may change or delete this saved information any time, simply log into your with your email address and password and edit or delete whatever personal information you wish.

How We Use Your Personal Information
Information we collect at Mad Dog may be used to enhance your shopping experience in the following ways:

  • Deliver merchandise that you purchase online
  • Prevent fraud and bill you for your purchases
  • Confirm your orders
  • Respond to your customer service inquiries or requests
  • Communicate great values and featured items to you
  • Comply with valid legal procedures, requirements, regulations, or statutes

When and With Whom We Share Your Personal Information
We will never sell, rent or otherwise share your personal information with any third parties under any circumstances. We will share personal customer information and/or purchase history only with our agents, representatives and service providers for limited purposes including but not limited to, fulfilling customer orders; offering certain products and services in connection with this website; communicating with customers; preventing fraud and completing payment method processing. Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission to do so or to comply with valid legal processes (subpoenas, warrants) or as required by law. 

How We Protect the Security of Your Personal Information
The security of your personal information is very important to us. In our efforts to protect your online transactions, we use a technology called Secure Sockets Layer (SSL). All of our transaction and login pages use this industry standard technology, these secure pages can be identified by the "padlock" icon (the location of this icon varies according to the browser that you are using). Your personal information will be automatically encrypted on our secure server before it is sent over the internet.

Credit Card Security
Your credit card information is never stored nor is it seen by our website or staff.  All credit and debit card orders are processed directly through the Authorize.net payment gateway.  Authorize.net is compliant with the Payment Card Industry Data Security Standard ("PCI DSS") as a Level 1 service provider.  PCI DSS is the bankcard industry's most stringent security standard. These safeguards include:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

Other Web Sites
Our web site may contain links to other web sites that are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Cookies and Other Computer Information
"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. These cookies are used to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users and to provide the mechanisms for online shopping. 
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site you must have cookies enabled if you wish to shop online or access any areas reserved for registered users.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above turning off your cookies will restrict the online Mad Dog services you can use.

More About Your Privacy
We realize that making purchases at Mad Dog or any other web site requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this policy. 

Changes to the Mad Dog Privacy Policy
We reserve the right to change, modify or amend this policy at any time. Please check our privacy policy periodically for changes. Use of Mad Dog website after modification implies that you consent to this privacy policy as modified.